After-sales support
Traditional Japanese crafts are passed down through the generations with the addition of repairs and maintenance. We offer reliable support for KARAFURU rings so that they can be a part of your life.
Size Adjustment | Free for 3 years from the date of delivery (± 2 sizes) |
Scratch repair and distortion correction | Free for one year from the date of delivery |
cleaning | free |
*A fee will be charged for any size larger than ±3.
*Depending on the processing, we will keep your item for approximately one week to one month.
*The period and cost (paid repairs) vary depending on the design and condition.
*Please note that round-trip shipping costs are the customer's responsibility.
*Support applies to engagement and wedding rings.